FAQ's

1. How long does it take to charge the Soothie bottle?
The Soothie bottle charges in just 8 minutes.

2. How long does the heat last once charged?
The Soothie bottle retains heat for 6 to 10 hours, depending on the environment and usage.

3. Is the Soothie bottle safe to use in bed?
Yes, the Soothie bottle is designed for safe use in bed, offering soothing warmth while you rest.

4. Can the Soothie bottle help with menstrual cramps?
Absolutely! The Soothie bottle is perfect for relieving menstrual cramps, as well as back pain and chronic illness flare-ups.

5. What is the Soothie bottle made from?
The Soothie bottle is crafted from luxurious Italian velvet cotton, 7 layers of high-density PVC and H20, making it soft to the touch and comfortable on your skin.

6. Can I use the Soothie bottle while traveling?
Yes, the Soothie bottle is travel-friendly and can easily be packed for on-the-go comfort.

7. Does the Soothie bottle come with any safety features?
Yes, the Soothie bottle has built-in overheat protection to prevent burning and ensure safe usage.

8. How long does delivery take?
Due to high demand, delivery typically takes 7 to 12 days. We offer free shipping on all orders.

9. Is there a warranty on the Soothie bottle?
Yes, the Soothie bottle comes with a 2-year warranty for your peace of mind.

10. What is the return policy?
We offer a 100% money-back guarantee. If you're not satisfied, simply return the product within 30 days for a full refund.

11. How do I charge the Soothie bottle?
The Soothie bottle comes with a power cord that easily plugs into any standard outlet. Simply charge for 8 minutes.

12. Can I use the Soothie bottle without the body strap?
Yes, the body strap is optional. You can enjoy the warmth with or without it, depending on your preference.

13. Is the Soothie bottle safe for children?
Yes, the Soothie bottle is safe for children, but we recommend adult supervision for younger users.

14. Can I machine-wash the cover?
Yes, the cover is machine-washable. We recommend using a gentle cycle and air drying.

15. Will the Soothie bottle help with back pain?
Definitely! The Soothie bottle is designed to provide relief from various types of pain, including back pain.

16. Can I use essential oils with the Soothie bottle?
While you can use essential oils on your body, we recommend avoiding direct contact with the bottle itself to preserve the fabric.

17. Does the bottle work for chronic illness flare-ups?
Yes, the Soothie bottle offers soothing relief for people with chronic pain or flare-ups, helping to alleviate discomfort.

18. How much does the Soothie bottle weigh?
The Soothie bottle is lightweight and easy to carry, making it convenient for home or travel use.

19. Can I use the Soothie bottle while moving around the house?
Yes, the body strap allows for hands-free use, so you can move around comfortably while enjoying the warmth.

20. What color options are available?
Currently, the Soothie bottle is available in Signature Green and Cherry Blossom.

21. How long does the heat last in colder environments?
In colder environments, the Soothie bottle can retain heat for up to 6 hours, while in warmer conditions, it lasts up to 10 hours.

22. Is the Soothie bottle eco-friendly?
Yes, our rechargeable bottle reduces the need for disposable heating packs, making it an eco-friendly option.

23. Can I use the Soothie bottle during pregnancy?
Yes, the Soothie bottle can be safely used during pregnancy to alleviate back pain and cramps. However, we always recommend consulting with your healthcare provider.

24. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.

25. How can I contact customer support?
You can reach our customer support team via email or through the contact form on our website. We're here to help!